Privacy Policy

This privacy policy explains how we collect, use, disclose and maintain the personal information you provide us when you:

enrol on our workshops, courses;
join our membership or other activities;
subscribe to the newsletter;
order books or videos.

This policy applies to personal details held on our websites and
Our website may contains links to other websites. However, Learning About Dogs Ltd is not responsible for personal details held on websites we do not administer. If you provide your details to other websites, you should read their privacy policies.

Your Right to Privacy

You have the right to know what information we hold about you, to know how that information is being used, to obtain a copy of that information, to have that information corrected or removed, and to have that information protected.

What information will we collect about you?

For any of our services, we collect your name and email. We only collect your address and telephone if you order goods to be delivered.

If you become a member or enrol in a course, you may post information to share with other forum members. Forums are only accessible by members.
The name you provide is visible to other users on our forums, but your email address is not visible.

If you leave a forum, your posts will be deleted. When a course closes, all course posts will be deleted.
Although all users of our forums agree to adhere to the provisions of our “User Conduct” policy, be aware that information you post could be read, collected and shared by other members.
You are solely responsible for the content you post. Do not post personal information that should not be shared. Do not share information posted by others, without their consent.

If you have concerns about personal information posted on a forum, please contact us.

How will we protect information about you?

Our website uses SSL (Secure Socket Layer) encryption for all data, enabling users to enter personal information in a safe and secure manner. All servers we use to store personally identifiable information are in a secure environment.

Some websites recognise your computer and keep track of your preferences and other details by placing cookies (small text files) on your computer.

Our payments are processed through PayPal and Stripe, who are only authorised to use personal information for processing order transactions.

How will we use information about you?

Your information allows us to process your orders for workshops, courses, books, videos, newsletters and other goods and services. If you sign up for courses or membership, your information allows you to access the course or membership area.

Occasionally, we may email essential information to you, about changes in terms of conditions or services.

If you have consented to receive marketing, we will send you information about products and services (courses, videos, books, etc.) which may be of interest to you. You may contact us to opt out of this service.

We will not use your personal information for any automated decision making processes, or share your information with organisations outside Learning About Dogs Ltd.

Cookie Policy for Learning About Dogs Ltd

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies, please read “What Are Cookies”.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookiesIf you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookiesWe use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookiesThis site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookiesThis site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

How can you access your information?

We want to make sure your contact information is accurate and up to date. You may view your contact information by clicking My Account at the top of the page.
You may contact us to request correction or removal of, or ask questions about, the information we hold about you.
You may contact us to request an electronic copy of all the personal information we hold about you. Please contact our data protection officer Kay Laurence

Changes to our privacy policy

While you maintain membership, you will be notified of any updates to our privacy policy. This privacy policy was last updated on 1 April 2021.

Questions about our privacy policy

If you have any questions about our privacy policy, please contact our data protection officer Kay Laurence

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